SMS Texting Service
Did you know that you can now text UHPD?鈥� You can still reach UHPD by calling 713-743-3333, but now you can also text to the same number.
How it works and how do I opt-in?
To use the UHPD texting service you must opt-in to the service. You do this by using
the service.鈥� When you send a text message to 713-743-3333 your message will pop-up
in a centralized dashboard at UHPD dispatch and be directed to an officer.鈥� The dashboard
will allow the UHPD officer to communicate with you directly through the SMS texting
service on your phone.鈥� When your case has been resolved by the officer, the case
will be closed and you will receive a verification that it has been resolved.鈥� When
the case is closed UHPD will no longer be able to send you text messages.鈥� If you
need to get a hold of them again you can just send a new text message to 713-743-3333.
By sending a text message to 713-743-3333 you are opting in.鈥� UHPD will never send messages to you without you first starting the conversation.鈥�
This service will NOT to be used for sending any bulk emergency communications as
that is a separate service ().
What is the Opt-out policy?
You can opt-out of the service but if you do UHPD will never see your message and
they will not be able to respond to you in an emergency.鈥� We do not recommend opting
out.鈥� If you do decide you want to opt-out, you can send a text message to 713-743-3333
with the word 鈥淪TOP鈥� or 鈥淯NSUBSCRIBE鈥� in it.
We do not recommend anyone opting out. If you think you may have done this by accident
or want to restart this service, you opt-in again by texting 鈥淪TART鈥� to 713-743-3333.
To Request Help on how to use this service
If you send the word 鈥淚NFO鈥� or 鈥淚NFORMATION鈥� to 713-743-3333 you will receive an automated text message sending you a link to this page.鈥� If you receive the message, you are opted in and can use the service.鈥� If you do not receive the message, send 鈥淪TART鈥� TO 713-743-3333 to make sure you did not opt-out or the service.