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Availability

Charter requests are fulfilled on a first-come, first-served basis and are subject to shuttle and driver availability. Charter service is only provided when it can be accommodated without disrupting regular campus shuttle operations. Submission of a request does not guarantee availability.

Eligibility

Shuttle charter services are limited to university-related business, programs, activities, and events. All charter requests, including those supporting external organizations or partners, must be sponsored and billed through a 91视频 department.

Submit a Charter Request

1. Complete the Charter Request Form.
2. Email the completed request to parking@uh.edu.
3. Submit requests at least 14 working days in advance. 

Charter Requirements

• Charters have a four-hour minimum.
• Requests submitted less than 14 working days in advance, if they can be accommodated, are subject to a 20% rush fee.
• 14-passenger and 36-passenger shuttles are available at the same rate structure.
• For groups of 36 or more passengers, indicate whether multiple shuttles are requested or if one shuttle will make multiple trips.
• All shuttles are ADA equipped. 

Estimates and Confirmation

Once Parking & Transportation Services receives a completed request:

1. The requestor will receive an estimate for approval.
2. Estimates include 30 minutes before and 30 minutes after the charter for required pre- and post-operation inspections.
3. The requestor approves the estimate.
4. Parking & Transportation Services schedules and confirms the charter.

A charter is not considered confirmed until the requestor has received confirmation from Parking & Transportation Services.

Cancellations and Payment

• Cancellations made within three working days of the charter date are subject to 50% of the charter cost.
• Same-day cancellations are subject to 100% of the charter cost.
• After the charter is completed, Parking & Transportation Services will send an invoice to the requestor for departmental payment by SC Voucher.