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DSA IT Services

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Providing reliable support
and innovative technology solutions.

DSA IT Services is committed to providing reliable support and innovative technology solutions for department services, programs, and resources — fostering an environment centered on student success.

DESKTOP OR WEB SUPPORT

For desktop support or website updates, please submit an IT Support Ticket. An IT Support Specialist or Web Developer will assist you. If your request is web-related and you don’t have permission to submit a ticket, contact your department’s Web Communicator for help.

Please note: This site and services are only provided for the Division of Student Affairs (DSA). Technical support for non-DSA personnel can be obtained by contacting the University Information Technology (UIT) department at 713-743-1411.

Our Services

We can assist DSA staff and departments in the following ways:

  • Desktop Support

    General user support for desktop computers, laptops, workstations, and software.

  • Web Support

    Support and update websites for DSA departments.

  • Shared Drives

    Manage share-drive and folder access levels.

  • Training

    Coordinate training for software and applications such as Office 365.

  • Application Support

    Assist with implementation of applications between departments, customers, and software vendors.

  • Troubleshooting

    Provide general troubleshooting for computer-related issues.