THE OFFICE OF IT SERVICES AT THE MCGOVERN COLLEGE OF THE ARTS
Reliable Technology Support for the Arts Community
The IT Support Office provides essential technical services to ensure the Kathrine G. McGovern College of the Arts runs smoothly. We support faculty, staff, and students by maintaining hardware, managing software systems, and addressing tech-related issues. From troubleshooting daily problems to planning long-term technology upgrades, our goal is to empower academic and administrative success through reliable, innovative IT solutions. We work closely with other university IT units to ensure secure, streamlined, and up-to-date services that meet the evolving needs of the college.
WHAT WE DO
Our office provides technical support, system maintenance, device configuration, device ordering, user training, and security guidance. We serve as the frontline resource for resolving hardware and software issues and help facilitate access to university systems and platforms.
OUR GOALS
Ensure rapid response and resolution of IT issues. Support digital learning and administrative systems. Provide secure and updated technology infrastructure. Enable staff and faculty through training and system optimization. Align IT strategy with KGMCA鈥檚 mission of creative and academic excellence.
REQUEST FORMS & RESOURCES
Use this form to submit service requests for technical issues, equipment, or software support.
A step-by-step resource for resolving common classroom AV and connectivity problems.
| Feature Name | Description | Quick Link |
| AccessUH | Allows you to use your CougarNet ID to access many鈥�UH鈥痮nline services | |
| Password Reset | Reset Cougarnet password | |
| Office 365 login | Microsoft 365 Apps | |
| Faculty & Staff | UH Faculty & Staff Resources | /faculty-staff/ |
| KGMCA IT Services | KGMCA IT Services Provided |
INTERNAL RESOURCES
The KGMCA Resource Hub is your central location for internal policies, procedures, forms, templates, and frequently used links. Whether you're looking for operational guidance or department resources, you'll find the latest information in one place.